General Setup

From Eventum

This is a description of the options you will find in General Setup as an Administrador User in the Administration, Configuration options.


Table of contents

General Setup

Tool Caption

The Tool Caption is the name for this particular Eventum Instance. The default value is "Eventum", but you can change it to something like "MyCompany Tracking System", "MyCompany Tickets" or "Tech Support". This caption will be displayed for all projects, in the main login screen, inside Eventum Header menu, at the upper left corner and within email notifications, so choose wisely, or even better, just leave "Eventum".


SMTP (Outgoing Email) Settings

Here you can define the settings for the SMTP server. A typical configuration will require setting only the Sender Email (the "From:" in the email), the Hostname or IP of the server, and the TCP/IP port, usually 25 for SMTP. The Sender Email MUST contain a real email address, e.g. "eventum@example.com" or "Eventum <eventum@example.com>"


Open Account Signup

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Subject Based Routing

If enabled, Eventum will look in the subject line of incoming notes/emails to determine which issue they should be associated with.


Email Recipient Type Flag

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Email Routing Interface

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Note Recipient Type Flag

This will be included in the From address of all notes sent by Eventum, before or after Sender Name, as configured.


Internal Note Routing Interface

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Email Draft Interface

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SCM Integration

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Email Integration Feature

Enable or disable the Email Integration Feature. If enabled it will allow to download the emails from configured accounts available in Manage Email Accounts.


Daily Tips

Enable or disable the Daily Tips displayed in Stats (general statistics) start page. The daily tips are selected randomly from the template files in /templates/tips directory.

You might add new Tip files with any name, but keeping the .tpl.html extension. Do not create any directories inside tips, since it could be considered as a tip file.


Email Spell Checker

Enable or disable Email Spell Checker, requires aspell installed in your server.


IRC Notifications

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Allow Un-Assigned Issues?

If disabled, the issues must be assigned to an Eventum User.


Default Options for Notifications

Sets the default value for notifications in the following cases:

  • Issues are Updated
  • Issues are Closed
  • Emails are Associated
  • Files are Attached

For a particular issue, you may change the notification options for each single user in the Edit Notification List popup.


Email Reminder System Status Information

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Email Error Logging System

When an error is detected in Eventum, it is recorded in the log; additionally if this option is enabled, the error will be sent by email to the addresses defined here.