Eventum:About

From Eventum

Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.

Eventum is used by the MySQL AB Technical Support (http://dev.mysql.com/support/index.html) team, and has allowed us to dramatically improve our response times. The source code is available through the GPL license.